In general, the EU standards for cancellations of hotel reservations and travel apply. Up to 30 days prior to arrival can be made without charge. If canceled within 29 Day prior to arrival we charge 50% of the agreed package price. In case of cancellation from 15 Day prior to arrival we charge 75% of the agreed package price. The deposit payment is observed in each case as a processing fee. For non-arrival without cancellation, late arrival or early departure we charge 100% of the agreed package price. Cancellations are only accepted with mutual confirmation.